SHIPPING POLICY

The shipping policy applies to all orders placed on us.dionlee.com. All shipping charges are non-refundable.

COMPLIMENTARY SHIPPING

We offer complimentary shipping on orders over 300 USD, excluding Online Archive Sale Products that are marked "Final Sale". For orders under 300 USD, a shipping fee applies.



UNITED STATES ORDERS

Orders are shipped with UPS Next Day Air. For orders under 300 USD, a flat fee of 10 USD applies.

This express service delivers within 1-5 business days and is shipped from one of our US warehouses.


DUTIES & TAXES

All orders are shipped within the US and therefore no duties and import taxes apply.


SALES TAX

Sales tax is applicable in the below states, and will be added to your purchase at checkout:

- New York
- New Jersey
- Florida


ORDER DISPATCH TIMES

We endeavour to dispatch orders on the same or next business day, Monday through Friday (excluding public holidays) depending on the time you place your order.


TRACK MY ORDER

Once your order has been dispatched an email will be sent with your parcel tracking number and a link with which you can click to check the status of your delivery.